At what time can we check-in and out?
The check-in and check-out can be agreed each time, but ideally check-in on Saturdays from 4 pm and check-out following Saturday by 11 am.

Is the price per room/apartment or per person?
The price is for the whole villa per week, from Saturday to Saturday.

Is breakfast included in the price?
Breakfast is not included.

Is heating included in the price?

Can we settle the bill on arrival?

Do you have Wi-fi?
Yes, we do.

Which languages are spoken at the reception?
We speak Italian, English and French.

How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors without a lift.

Are there quiet, private, romantic rooms?
The rooms are very private, romantic and quiet.

Are linens and towels provided or do I need to bring my own?
Bed, bathroom and kitchen linens and towels are provided.

Do the rooms have a terrace/courtyard?
All villas are surrounded by countryside and properties are completely fenced.

Do you have non-smoking rooms/apartments?
We suggest that guests smoke outside and we do not allow smoking in bedrooms.

Is there a TV in the rooms? Are there international channels (satellite TV)?
Yes, the satellite TV is in the living room.

Is there a telephone with direct dialling in the rooms?

Is there air conditioning in the rooms? Is there any extra charge for this?
Yes at no extra charge.

Is there a dining room where we could sometimes all dine together?
Every villa has a big dining room with 12 chairs.

Is there a swimming pool?
Yes, each house has its own private swimming pool.

Is parking or garage available?
Yes, both covered car park and outdoor.

Where can we rent a car?
It is possible to rent cars, scooters and bicycles in Buonconvento, 3 km from the villa.

Are there grocery stores or supermarkets in the surroundings?
Yes, in Ponte d’Arbia (1 Km) and Buonconvento (3 Km).

How far is Florence, Siena, Pisa from the Property?
Florence Km 95, Siena Km 26, Pisa Km 172.

Which is the nearest village or town?
The nearest village is Ponte d’Arbia, 1 km from the villa; Buonconvento is 3 km.

Which is the nearest airport?
Florence International Airport.

Do you have a pickup or shuttle service from and to the airport?
There isn’t a shuttle service available but it is possible to reserve a taxi or service can be provided by us.

Which is the nearest bus stop?
The nearest bus stop is at 500 meters from the property.

Which is the nearest railway station?
Buonconvento is the nearest railway station.

Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, etc.)?
Yes, there is for Villa di Serravalle, as well as a Tennis Court.

Are pets welcome?
Only if they are small, quiet and harmless.

Is there a restaurant in the Property?
No, restaurants can be found outside the property.